Introductory to Mediation and Informal Resolution
Complimentary - (90 min)
Who is this talk for?
Anyone wishing to understand the real benefits of Mediation, and how you may want to embed it in line with other organisational policies and procedures that deal with workplace conflicts and disputes.
What does the talk cover?
- What is mediation?
- Suitability of mediation
- There has been a breakdown in relationship and communication
- Comparison with other processes
- Overview of the mediation process & flexibility
- Intro. to the Catalyst Model™
- Internal vs External mediation
- Case Studies
- Q & A
Who should attend?
Managers, HR, Union Representatives, Other supporting roles such as Respect at Work and Inclusion Officers, and anyone who is curious about what mediation is and how mediation can help.
This course can be delivered on-site, off-site, our training centre, or online.
To book your complimentary session,
please call: +44 (0) 208 004 5802